Terms of Service

Last updated: January 17, 2026

1. Acceptance of Terms

By accessing or using Advine.ai ("Service", "Platform", "we", "our", or "us"), you ("Customer", "you", or "User") agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, do not use the Service.

These Terms constitute a legally binding contract between you and Unify Technology, s.r.o., a company incorporated under the laws of the Czech Republic.

2. Definitions

  • "Service" means the Advine.ai platform, including all software, APIs, dashboards, alerts, and related services.
  • "Customer Data" means all data you upload, sync, or generate through the Service, including advertising metrics.
  • "Account" means your user account and associated organization(s).
  • "Authorized Users" means individuals you authorize to access your Account.
  • "Platform Accounts" means third-party advertising accounts (Google Ads, Meta, etc.) you connect to the Service.
  • "Subscription" means your paid plan (Free, Starter, Pro, or Enterprise).

3. Service Description

Advine.ai provides a Software-as-a-Service (SaaS) platform for monitoring and managing pay-per-click (PPC) advertising campaigns across multiple platforms including, but not limited to:

  • Google Ads
  • Meta Ads (Facebook/Instagram)
  • LinkedIn Ads
  • Seznam Sklik
  • Amazon Advertising
  • Microsoft Ads
  • TikTok Ads

The Service provides monitoring, alerts, analytics, reporting, and optimization features. The Service does NOT manage your ad spend, make automatic bid adjustments, or execute financial transactions on your behalf without explicit authorization.

4. Account Registration and Security

4.1 Eligibility

You must be at least 18 years old and have the legal capacity to enter into contracts. By registering, you represent that all information provided is accurate and complete.

4.2 Account Security

You are responsible for:

  • Maintaining the confidentiality of your password and account credentials
  • All activities that occur under your Account
  • Immediately notifying us of any unauthorized access
  • Ensuring Authorized Users comply with these Terms

You are liable for all actions taken by Authorized Users under your Account.

4.3 Two-Factor Authentication

We strongly recommend enabling two-factor authentication (2FA). For Enterprise accounts, 2FA may be mandatory.

5. Acceptable Use Policy

5.1 Permitted Use

You may use the Service only for:

  • Monitoring and optimizing your own or your clients' legitimate advertising campaigns
  • Lawful business purposes in compliance with all applicable laws
  • Internal business operations of your organization

5.2 Prohibited Activities

You SHALL NOT:

  • Violate laws: Use the Service for illegal activities, fraud, spam, or deceptive practices
  • Abuse the Service: Reverse engineer, decompile, or attempt to extract source code
  • Security violations: Probe, scan, or test vulnerabilities; breach security measures
  • Unauthorized access: Access other customers' data or accounts
  • Interference: Disrupt, overwhelm, or impair the Service's infrastructure
  • Competitive intelligence: Use the Service to build competing products or services
  • Data scraping: Use automated tools to extract data beyond your own Customer Data
  • Resale: Resell, sublicense, or redistribute the Service without written permission
  • Platform violations: Violate terms of service of connected advertising platforms

Violation of this Acceptable Use Policy may result in immediate Account suspension or termination without refund.

6. Platform Connections and Data Access

6.1 Authorization

By connecting a Platform Account, you authorize us to access and retrieve data from that platform as necessary to provide the Service. You represent that you have all necessary rights and permissions to grant this authorization.

6.2 Platform Terms

You remain subject to the terms of service of each connected platform. You are responsible for ensuring your use of the Service complies with those terms.

6.3 Scope of Access

We access only the minimum data necessary to provide the Service, including:

  • Campaign performance metrics (impressions, clicks, conversions, spend)
  • Campaign names, settings, and structure
  • Ad group and keyword data
  • Account identification and metadata

We do NOT access payment information, credit card details, or personal data of your end customers.

6.4 Revocation

You may revoke our access to Platform Accounts at any time through your Account settings or directly through the platform's permission management.

7. Subscription Plans and Billing

7.1 Subscription Tiers

We offer multiple subscription tiers:

  • Free: Limited features, 3 seats, 5 projects
  • Starter: Standard features, 10 seats, 25 projects
  • Pro: Advanced features, 50 seats, 100 projects, AI features
  • Enterprise: Custom features, unlimited seats and projects

Detailed pricing and features are available at advine.ai/pricing.

7.2 Payment Terms

  • Subscriptions are billed monthly or annually in advance
  • All fees are in EUR or CZK unless otherwise specified
  • Fees are non-refundable except as required by law or specified in these Terms
  • You authorize us to charge your payment method on each billing cycle
  • Price increases require 30 days' advance notice

7.3 Free Trial

New customers may receive a free trial period. At the end of the trial, your subscription will automatically convert to a paid plan unless you cancel. No credit card required for Free plan.

7.4 Late Payment

If payment fails, we may suspend your Account after 7 days' notice. Interest on late payments may accrue at 1.5% per month or the maximum permitted by law, whichever is lower.

7.5 Taxes

Fees exclude applicable taxes (VAT, GST, sales tax). You are responsible for all taxes except those based on our net income.

8. Intellectual Property Rights

8.1 Our IP

We (and our licensors) retain all rights, title, and interest in the Service, including all software, algorithms, designs, trademarks, and documentation. These Terms grant you no rights except the limited license to use the Service.

8.2 Your License

Subject to these Terms, we grant you a limited, non-exclusive, non-transferable, revocable license to access and use the Service for your internal business purposes.

8.3 Customer Data Ownership

You retain all rights to your Customer Data. You grant us a limited license to process Customer Data solely to provide the Service.

8.4 Feedback

If you provide suggestions, ideas, or feedback ("Feedback"), you grant us a perpetual, irrevocable, royalty-free license to use and incorporate such Feedback without restriction or compensation.

9. Data Protection and Privacy

9.1 Privacy Policy

Our collection and use of personal data is governed by our Privacy Policy, which is incorporated into these Terms.

9.2 GDPR Compliance

For EU customers, we comply with the General Data Protection Regulation (GDPR). You may be a data controller and we may be a data processor for Customer Data containing personal data.

9.3 Data Processing Agreement

If you process personal data through the Service, the Data Processing Agreement (DPA) at advine.ai/legal/dpa is incorporated into these Terms.

9.4 Data Residency

Customer Data is stored primarily in EU data centers (Frankfurt). We may use sub-processors outside the EU with appropriate safeguards (Standard Contractual Clauses).

9.5 Security

We implement industry-standard security measures described in our Security Policy. However, no system is 100% secure. You use the Service at your own risk.

10. Service Level and Availability

10.1 Uptime Target

We target 99.9% uptime for Pro and Enterprise plans, calculated monthly. This excludes scheduled maintenance and force majeure events.

10.2 Maintenance

We may perform scheduled maintenance with 24 hours' notice (for major updates) or without notice for critical security patches. We will minimize disruption.

10.3 No SLA for Free and Starter Plans

Free and Starter plans are provided "AS-IS" without service level guarantees.

11. Limitations of Liability

11.1 DISCLAIMER OF WARRANTIES

THE SERVICE IS PROVIDED "AS-IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, OR ACCURACY.

WE DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, ERROR-FREE, SECURE, OR FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS.

11.2 LIMITATION OF LIABILITY

TO THE MAXIMUM EXTENT PERMITTED BY LAW, IN NO EVENT SHALL WE BE LIABLE FOR:

  • INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES
  • LOSS OF PROFITS, REVENUE, DATA, OR BUSINESS OPPORTUNITIES
  • COST OF SUBSTITUTE GOODS OR SERVICES
  • ADVERTISING BUDGET WASTE OR CAMPAIGN PERFORMANCE ISSUES
  • DAMAGES ARISING FROM THIRD-PARTY PLATFORMS (GOOGLE ADS, META, ETC.)

OUR TOTAL LIABILITY FOR ALL CLAIMS ARISING FROM THESE TERMS SHALL NOT EXCEED THE GREATER OF: (A) FEES YOU PAID IN THE 12 MONTHS PRECEDING THE CLAIM, OR (B) €100 EUR.

11.3 Critical Disclaimers

We are NOT responsible for:

  • Advertising budget overspend due to delayed alerts or platform API issues
  • Campaign performance degradation or lost opportunities
  • Errors or inaccuracies in data provided by third-party platforms
  • Decisions you make based on Service data or alerts
  • Compliance with advertising platform policies (you remain responsible)
  • Tax, legal, or regulatory compliance related to your advertising

11.4 Indemnification

You agree to indemnify, defend, and hold us harmless from any claims, liabilities, damages, and expenses (including reasonable attorneys' fees) arising from:

  • Your violation of these Terms
  • Your violation of any law or third-party rights
  • Your Customer Data or Platform Accounts
  • Actions of your Authorized Users

12. Term and Termination

12.1 Term

These Terms commence when you first access the Service and continue until terminated.

12.2 Termination by You

You may terminate your Account at any time through Account settings. Termination is effective at the end of your current billing period. No refunds for partial months.

12.3 Termination by Us

We may suspend or terminate your Account:

  • For Cause: Immediately for violations of these Terms, fraud, or illegal activity
  • Non-Payment: After 14 days' notice for unpaid fees
  • Service Discontinuation: With 90 days' notice if we discontinue the Service

12.4 Effect of Termination

Upon termination:

  • Your access to the Service ends immediately
  • We will delete your Customer Data within 30 days (unless legally required to retain)
  • You must pay all outstanding fees
  • You may export your data before termination (if Account is active)

12.5 Survival

Sections 8 (Intellectual Property), 9 (Data Protection), 11 (Limitations of Liability), 14 (Disputes), and this section survive termination.

13. Modifications to Terms and Service

13.1 Changes to Terms

We may modify these Terms at any time. We will provide 30 days' notice for material changes via email or in-app notification. Continued use after the effective date constitutes acceptance.

13.2 Changes to Service

We may add, modify, or discontinue features at our discretion. We will provide reasonable notice for discontinuation of major features.

14. Dispute Resolution and Governing Law

14.1 Governing Law

These Terms are governed by the laws of the Czech Republic, without regard to conflict of law principles.

14.2 Jurisdiction

Any disputes shall be resolved exclusively in the courts of Prague, Czech Republic. Both parties consent to the personal jurisdiction of these courts.

14.3 Arbitration (Optional for Enterprise)

Enterprise customers may elect binding arbitration under ICC Rules (International Chamber of Commerce) with seat in Prague, Czech Republic, in English language.

14.4 Class Action Waiver

YOU AGREE THAT DISPUTES WILL BE RESOLVED INDIVIDUALLY. YOU WAIVE THE RIGHT TO PARTICIPATE IN CLASS ACTIONS, CLASS ARBITRATIONS, OR REPRESENTATIVE ACTIONS.

15. General Provisions

15.1 Entire Agreement

These Terms, together with the Privacy Policy and DPA, constitute the entire agreement and supersede all prior agreements.

15.2 Assignment

You may not assign these Terms without our written consent. We may assign these Terms in connection with a merger, acquisition, or sale of assets.

15.3 Severability

If any provision is found unenforceable, the remaining provisions remain in full force.

15.4 No Waiver

Our failure to enforce any right does not constitute a waiver of that right.

15.5 Force Majeure

We are not liable for delays or failures due to events beyond our reasonable control (natural disasters, war, strikes, internet outages, etc.).

15.6 Export Control

The Service is subject to EU and U.S. export control laws. You represent that you are not located in, or a national of, any sanctioned country.

15.7 Language

These Terms are provided in English. Any translations are for convenience only. The English version controls.

16. Contact Information

For questions about these Terms:

📋 Summary of Key Points

By using the Service, you acknowledge and agree to the following:

  • • You have read and understood these Terms of Service
  • • You accept the limitations of liability and disclaimers outlined above
  • • You are responsible for your advertising campaigns and budgets
  • • Advine.ai is a monitoring tool that provides alerts and analytics
  • • You remain solely responsible for compliance with advertising platform policies and applicable laws

Version: 1.0
Effective Date: January 17, 2026
Company: Unify Technology, s.r.o., Czech Republic